Customer Resource Hub

Everything you need to get more from LeadPost.

Best practices, ad templates, channel playbooks, and strategy guides — all in one place.


Education

Guides & resources

Deepen your knowledge of visitor identification, retargeting strategy, and how to get the most from LeadPost.

Customer Guide

How to Engage LeadPost Leads

Step-by-step guide for converting LeadPost leads into MQLs and SQLs using automated email templates and best practices.

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Customer Guide

Retargeting Ads Creative Starter Kit

Creative guidance and ad specs for launching retargeting campaigns across direct mail, email, and social and display.

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Coming Soon

Long-Tail Automations for LeadPost

Lifecycle automation strategies to increase pre-purchase demo bookings and win rates using LeadPost data.

Coming Soon

Visitor Identification Best Practices

Comprehensive best practices for implementing visitor identification and getting the most out of the tool.


Audience & Segmentation

Build smarter audiences

The more targeted your audience, the better your retargeting performance. Use LeadPost's filters to go beyond "all visitors" and reach the people most likely to convert.

B2C — Recommended Filters
By page visitedProduct pages, pricing, category pages
By geographyState, city, or zip code radius
By time on site30+ seconds = high intent signal
SuppressRecent purchasers, email subscribers

Example audience

"Visited /pricing — 30+ seconds — within 50 miles — not an existing customer"

B2B — Recommended Filters
By page visitedSolutions pages, case studies, demo page
By visit frequency2+ visits = strong buying signal
By enrichment dataFilter by company size or firmographics
SuppressCurrent customers, active pipeline contacts

Example audience

"Visited /solutions — 2+ sessions — not in CRM as active opportunity"


Channel Playbooks

How to run each retargeting channel

Tactical best practices for each channel — trigger timing, creative approach, and what actually drives results.

Direct Mail

Best for high-intent, high-ticket, local

  • Trigger within 24–48 hours of visit for best recall
  • Use 4×6 standard, 6×9 for premium or high-ticket offers
  • Always include a trackable URL or QR code for attribution
  • Suppress visitors who convert within 7 days to avoid waste
  • Proven: 7 car sales at $34 CPA · 5 home sales in 6 weeks · 43% higher CVR

Email Retargeting

Best for nurture, drip sequences, eComm

  • Send email #1 within 1 hour of visit — highest open rates
  • Follow up 2–3 more times over 7–10 days if no conversion
  • Short, curiosity-driven subject lines work best
  • Use dynamic content to reference the page they visited
  • No more than 1 email per day per contact

Social & Display

Best for brand recall, broad re-engagement

  • 1 impression per day per audience member for up to 30 days
  • No additional ad spend — cost is per record, not per click
  • Pair with email retargeting for up to 3x higher CVR
  • Use bold visuals — ads compete for attention in a busy feed
  • Suppress current customers to avoid wasting impressions

Canva Design Templates

Ad templates for retargeting

Ready-to-use templates for each retargeting channel. Open in Canva, swap in your offer or messaging, and upload directly to LeadPost. No design experience needed.

Social Ad — 1200×1200

Square format. Works across Facebook, Instagram, and display placements.

SocialDisplay
Open in Canva ↗

Social Ad — 960×1200

Portrait format. Optimized for Instagram feed and Facebook story placements.

Social
Open in Canva ↗

Display Ad — 1200×628

Landscape format. Facebook link ads and Google Display Network leaderboard.

DisplayFacebook
Open in Canva ↗
Coming Soon

4×6 Postcard Template

Most common postcard size. Headline, offer, and QR code layout ready to customize.

Coming Soon

6×9 Postcard Template

Higher impact size — more room for imagery, testimonials, or multi-offer layouts.

Coming Soon

Single-Offer Email

600px. One focused offer with headline, body copy, and CTA. Best for first-touch retargeting.

Coming Soon

Nurture / Drip Email

600px. Educational tone with soft CTA. For follow-up sequences after the first touch.

Coming Soon

Two-CTA Email

600px. Primary + secondary CTA. Good for mid-funnel leads who need more than one path.


Agency Resources

Launch and manage client campaigns faster

Resources for agencies and white-label partners — from onboarding your first client to delivering monthly ROI reports. Agency Help Center: All agency guides ↗ White label settings ↗ Managing clients ↗ Reports & dashboards ↗

Agency Guide

Pitching LeadPost to Your Clients

Talking points, key stats, and objection responses — ready for a discovery call or proposal.

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Agency Guide

How to Package LeadPost as a Retainer

Bundle visitor identification, enrichment, and retargeting into a monthly retainer with suggested pricing tiers.

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Canva Template

Monthly ROI Report Template

Slide template for presenting campaign results — leads identified, retargeting performance, channel breakdown, and cost per result.

Open in Canva ↗
Coming Soon

New Client Launch Checklist

Step-by-step checklist for onboarding a new client — sub-account setup, pixel install, first campaign launch, and reporting.